Privacy Policy

Comments

When visitors leave comments or submit form entries, we collect the data shown in the form, the visitor’s IP address, and browser details to help detect spam and maintain site security. This information may also help us respond to questions and improve customer service. We keep collected data as limited as possible and use automated and manual tools to monitor for abusive or fraudulent activity.

Media

If you upload images or other media files while working with our team, we recommend removing embedded location data before sending them. Files shared for design or marketing projects are used only for project-related purposes, such as mockups, case studies, or portfolio examples, and only with your permission where required. We store media on secure systems and restrict access to team members who need it to complete your project.

Cookies

Our website uses cookies to provide a smoother browsing experience, remember basic preferences, and understand how visitors use the site. Cookies may help us analyze which pages are visited most often so we can improve content and services. You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. However, some website features may not function optimally if cookies are disabled.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, fonts, or posts from third-party platforms. Embedded content behaves in the same way as if you visited those websites directly, which means they may collect data, use cookies, or track your interaction. We select reputable providers, but we do not control how those websites handle your information. We encourage you to review their privacy policies for additional details.

Who We Share Your Data With

We share personal data only with trusted service providers who help us operate our business, such as hosting providers, email platforms, payment processors, or project management tools. These partners are required to protect your information and use it only as needed to provide their services. We may also disclose data if required by law or when necessary to protect our rights, our clients, or site security.

How Long We Retain Your Data

We retain contact inquiries, project records, and related information for as long as necessary to manage client relationships, maintain business records, and meet legal or accounting obligations. Comments or form submissions may be stored indefinitely to support client history and quality control. When information is no longer needed, we remove or anonymize it in a reasonable and secure manner.

What Rights You Have Over Your Data

If you have contacted Solid Optix, completed a form, or worked with us as a client, you may request a copy of the personal data we hold about you. You can also ask us to correct, update, or delete your information, subject to any legal obligations to retain certain records. To exercise these rights, contact us using the details below, and we will respond within a reasonable timeframe.

Where Your Data Is Sent

Visitor data may be processed through spam detection services, analytics tools, or secure third-party platforms that help us manage communication and projects. Because some providers are located outside your region, your information may be transferred to and stored in other countries with appropriate safeguards. We select partners that follow recognized security practices and privacy standards.

Contact Us for More Information

If you have questions about this Privacy Policy, how your information is used, or your rights, please contact Solid Optix through our website contact form or by email at info@solidoptix.com listed on our site. We review this Privacy Policy regularly and may update it to reflect new services, legal requirements, or best practices. Your continued use of our website and services signifies your acceptance of the current version of this Privacy Policy.